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Privacy Policy

Privacy Policy

This Policy shows how we take care of the privacy of our users and the ways in which personal data is collected and processed. The company POLUX d.o.o acts in accordance with legal regulations on the protection of personal data. This Policy applies to the website www.polux.hr but also to all other business activities and processes in which we come into contact with your personal data. Your privacy and the security of your personal data are important to us.

The principles we follow are as follows:
• We do not ask you for personal information unless we really need it,
• We do not share your personal data with anyone, except in accordance with the law, developing our products or protecting our rights,
• We do not store personal information on our servers unless it is necessary for the continued operation of our website.

Website visitors

Like most website operators, POLUX doo collects non-personal information that web browsers and servers typically make available, such as browser type, language settings, the website from which visitors came, and the date and time of each visit to the website. The purpose of collecting personal information is to better understand how visitors use the website.

Who do we share your personal information with?

We do not sell, rent or make your e-mail address and other information available to third parties without your consent, as this is contrary to our privacy policy. We only collect personal information that is voluntarily provided to us and is not necessary to access the site, and we do not ask you to disclose more information than is really necessary to participate in an activity on our site. Some personal information about you may be collected from forms you fill out on our website (name, surname, email, telephone number and other information that is required) in order to provide you with an offer or respond to your inquiries.

In the course of carrying out our activities, your personal data may be accessed or forwarded to the following categories of recipients:
• authorized employees and the company owner – will ensure that personal data is processed exclusively in accordance with the rules,
• Google – Google Analytics used to track web statistics, demographic data and web user behavior. We use it to monitor the effectiveness of our marketing campaigns. (for more information on the privacy rules of the Google Analytics platform, you can find information via the following link: https://policies.google.com/privacy?hl=hr)

Cookies policy

In order for the website to function properly and to be able to improve it to improve your browsing experience, a minimum amount of information (cookies) needs to be stored on your computer. More than 90% of websites use cookies and are required by European Union rules to ask for user consent.

By disabling cookies, the user decides whether to allow cookies to be stored on their computer. Cookie settings can be controlled and configured in the web browser that the user uses to browse the website. If the user disables cookies, there is a possibility that the site will not be able to use some of the functionalities provided by the website www.polux.hr .

What rights do you have over your data?

You can also request the deletion of any personal data we hold about you. This does not include data that we are required to keep for administrative, legal or security purposes. Personal data that is no longer needed is permanently deleted in a secure manner, which includes any data you have provided to us.

Right to submit a complaint to the competent regulatory authority

In accordance with applicable legal regulations governing the protection of personal data, we will resolve any request, complaint or inquiry related to your data as soon as possible, and no later than 15 days from receipt.
When you contact us, we will verify your identity to make sure that no one unauthorized accesses your information.
If you believe that we have violated your rights regarding your data, you can contact the Personal Data Protection Agency:
Personal Data Protection Agency
Selska 136 HR-10000 Zagreb azop@azop.hr

Policy change

The provisions of this Policy may change from time to time. We will publish any material changes to this Policy by posting appropriate notices on this website or by notifying you through other communication channels.

Contact

All questions, comments and queries related to this Policy can contact us at info@polux.hr

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